/*
 * $RCSfile$
 * $Revision: 19342 $
 * $Date: 2005-07-20 09:30:31 -0700 (Wed, 20 Jul 2005) $
 *
 * Copyright (C) 2003-2008 Jive Software. All rights reserved.
 *
 * This software is the proprietary information of Jive Software. Use is subject to license terms.
 */

// Override the default trim method of String.
String.prototype.trim = function() {

  var text = this;
  var start = 0;
  var end = text.length;
  var display = "";
  for (var i = 0; i < text.length; i++) {
    display += text.charCodeAt(i) + " ";
  }
  for (var i = 0; i < text.length; i++) {
    var code = text.charCodeAt(i);

    if (code >= 33) {
      start = i;
      break;
    }
    else{
      start++;
    }
  }
  for (var i = text.length; i > start; i--) {
    var code = text.charCodeAt(i - 1);

    if (code >= 33) {
      end = i;
      break;
    }
  }

  return text.substring(start, end);
}
// variable to tell whether or not a form has been clicked
var clicked = false;

function allowClick() {
  if (! clicked) {
    clicked = true;
    return true;
  }
  return false;
}
// Sequence for open window names
var windowNameSeq = 0;

// Array of all open windows
var windows = new Array();

// Checks to see if a window exists
function windowExists(name) {

  for (var i = 0; i < windows.length; i++) {

    // IE needs a try/catch here for to avoid an access violation on windows[i].name
    // in some cases.
    try {
      if (windows[i].name == name) {
        return true;
      }
    }
    catch (exception) {
    }
  }

  return false;
}
// Returns the window object - returns nothing if not found.
function getWindow(name) {

  for (var i = 0; i < windows.length; i++) {
    try {
      if (windows[i].name == name) {
        return windows[i];
      }
    }
    catch (exception) {
    }
  }
}

function removeWindow(name) {

  for (var i = 0; i < windows.length; i++) {
    try {
      if (windows[i].name == name) {
        windows.splice(i, 1);
        return;
      }
    }
    catch (exception) {
    }
  }
}
// Open a window given its unique name, url, width and height.
function pushWin(name, url, width, height) {

  var defaultOptions = "location=yes,status=yes,toolbar=no,personalbar=no,menubar=no,directories=no,";
  defaultOptions += "scrollbars=yes,resizable=yes,";
  defaultOptions += "width=" + width + ",height=" + height;
  launchWinWithOptions(name, url, defaultOptions);
}
// Open a window given its unique name, url, width and height.
function launchWin(name, url, width, height) {

  var defaultOptions = "location=no,status=no,toolbar=no,personalbar=no,menubar=no,directories=no,";  
  var winUp = 0;
  
  var dualScreenLeft = window.screenLeft != undefined ? window.screenLeft : screen.left;  
  var dualScreenTop = window.screenTop != undefined ? window.screenTop : screen.top;  
            
  w = window.innerWidth ? window.innerWidth : document.documentElement.clientWidth ? document.documentElement.clientWidth : screen.width;  
  h = window.innerHeight ? window.innerHeight : document.documentElement.clientHeight ? document.documentElement.clientHeight : screen.height;  
            
  var winleft = ((w / 2) - (width / 2)) + dualScreenLeft;  
  var wintop = ((h / 2) - (height / 2)) + dualScreenTop; 
  
  defaultOptions += "scrollbars=no,resizable=yes,top=" + winUp + ",left=" + winleft + ",top=" + wintop + ",";
  defaultOptions += "width=" + width + ",height=" + height;
  return launchWinWithOptions(name, url, defaultOptions);
}
// Open a window with given name, url, and options list
function launchWinWithOptions(name, url, options) {

  if (! windowExists(name)) {
    var winVar = window.open(url, name, options);
    windows[windows.length] = winVar;
    return winVar;
  }
  else{
    var theWin = getWindow(name);
    theWin.focus();
	return null;
  }
}

function getTopLevelWindow() {
  var win = window;

  if (win.parent == win) {
    return win;
  }

  while (win.parent != win) {
    win = window.parent.window;
  }
  return win;
}
// Close the current window object
function closeWin(win) {
  win.close();
}
// Handle closing of the current window
function handleClose(message) {

  if (confirm(message)) {
    removeWindow(getTopLevelWindow().name);
    closeWin(getTopLevelWindow());
    return true;
  }
  else{
    return false;
  }
}
// Handle closing of the current window
function confirmCancel(message) {

  if (confirm(message)) {
    getTopLevelWindow().location.href = rel2full(getTopLevelWindow(),'userinfo.jsp');
    return true;
  }
  else{
    return false;
  }
}

function cancelQueue(workgroup, chatID){
    getTopLevelWindow().location.href = rel2full(getTopLevelWindow(),'userinfo.jsp?workgroup=' + workgroup +'&chatID='+chatID);
    return true;
}

function confirmCancelAndClose(message) {

  if (confirm(message)) {
    getTopLevelWindow().location.href = rel2full(getTopLevelWindow(),'userinfo.jsp');;
    getTopLevelWindow().close();
    return true;
  }
  else{
    return false;
  }
}
// Handle closing of the current window
function confirmCancel(message, workgroup, chatID) {

  if (confirm(message)) {
    getTopLevelWindow().location.href = rel2full(getTopLevelWindow(),'userinfo.jsp?workgroup=' + workgroup +'&chatID='+chatID);
    return true;
  }
  else{
    return false;
  }
}

function closeAll() {
  removeWindow(getTopLevelWindow().name);
  closeWin(getTopLevelWindow());
}
// Opens the help window:
function launchHelpWin() {
  var win = launchWin('helpwin', 'helpwin.jsp', 550, 350);
}
// Hide a DIV
function hide(divId) {

  if (document.layers) {
    document.layers[divId].visibility = 'hide';
  }
  else if (document.all) {
    document.all[divId].style.visibility = 'hidden';
  }
  else if (document.getElementById) {
    document.getElementById(divId).style.visibility = 'hidden';
  }
}
// Show a DIV
function show(divId) {

  if (document.layers) {
    document.layers[divId].visibility = 'show';
  }
  else if (document.all) {
    document.all[divId].style.visibility = 'visible';
  }
  else if (document.getElementById) {
    document.getElementById(divId).style.visibility = 'visible';
  }
}

function getDiv(divID) {

  if (document.layers) {
    return document.layers[divID];
  }
  else if (document.all) {
    return document.all[divID];
  }
  else if (document.getElementById) {
    return document.getElementById(divID);
  }
}

function getDivByDoc(divID, doc) {

  if (doc.layers) {
    return doc.layers[divID];
  }
  else if (doc.all) {
    return doc.all[divID];
  }
  else if (doc.getElementById) {
    return doc.getElementById(divID);
  }
}
function informConnectionClosed() {
  alert('Your support session has ended, you will be redirected to the transcript page.');
  parent.location.href = rel2full(parent,'transcriptmain.jsp');
}

function checkTime(i) {
    if (i < 10) {
        i = "0" + i;
    }
    return i;
}

var lastMessageFrom;
var agentName = '';
var partecipants = new Array();
function getNumPartecipants(name)
{	
	var count = 0;
	for(var i=0;i<partecipants.length;i++) {
		if( partecipants[i] != name )
			count++;
	}	
	return count;		
}
function addPartecipant(name)
{	
	for(var i=0;i<partecipants.length;i++) {
		if( partecipants[i] == name )
			return false;
	}	
	if( name.trim().length > 0 ) {
		partecipants.push(name);
		return true;
	}
	return false;
}
function delPartecipant(name)
{
	for(var i=0;i<partecipants.length;i++) {
		if( partecipants[i] == name )
		{
			partecipants.splice(i, 1);
			return true;
		}
	}	
	return false;
}
function addChatText(yakWin, from, text, clk, boxid, state, decodetext) {	
	var sameFrom = false;
	var isdecode = false;
	
	if (lastMessageFrom == from){
		sameFrom = true;
	}		
	var yakDiv = $jq('#'+yakWin.name).contents().find('#ytext');
	var today = new Date();  
	if (decodetext !== undefined && decodetext != null) {
		isdecode = decodetext;
	}
	if (clk !== undefined && clk != null) {
		today = new Date(0);		
		today.setUTCSeconds(clk);		
	}
	var newChat = false;
	if($jq.trim(yakDiv.html()) == ""){
		newChat = true;
	}	
	var isAnnouncement = (from == "");
	if( !isAnnouncement )
		addPartecipant(from);
	var isMe = (nickname == from);
	var addName = false;
	if( partecipants.length > 2)
		addName = true;		
	if( partecipants.length == 2 && !isMe)
	{		
		if( agentName != from ) {
			agentName = from;
			document.getElementById('initialAgent').innerHTML = agentName;
		}
	}
	var hours = today.getHours();
	var minutes = today.getMinutes();		
	
	if(hours < 10){
		hours = "0" + hours;
	}
	
	if(minutes < 10){
		minutes = "0" + minutes;
	}
	
	var time = hours + ":" + minutes;
	var body = '';
	
	if(isAnnouncement) {
		// Visualizzo messaggio centrale di benvenuto
		body = '<li style="text-align: center; padding: 5px;">';
		body += '<p style="margin: 0px 0px 0px 0px;">';
		if( !isdecode)
			body += text.replace(/<br>/g,"");
		else
			body += decodeURIComponent(text);
		body += '</p>';
		body +=	'</li>';
		yakDiv.append(body);
	} else {
		
		// Visualizzo mesaggio chat
		var cssClass = '';

		if( isMe ){
			if(sameFrom){
				cssClass='bubble-right';
			} else {
				cssClass='first-bubble-right';
			}
		} else {
			if(sameFrom){
				cssClass='bubble-left';
			} else {
				cssClass='first-bubble-left';
			}
		}
		
		if( boxid !== undefined ) 
			body = '<li class="' + cssClass + ' clearfix" id="' + boxid  + '" >';
		else
			body = '<li class="' + cssClass + ' clearfix" >';
		
		body += '<div class="header">';
		
		// search for yakDiv.find('#msg1 .header .pull-right')[0];
		// if found - Replace waiting with clock
		// <i class="fa fa-spinner fa-spin"></i> va inserito al posto di 
		//<span class="glyphicon glyphicon-time"></span>'+ time+...
		
		var elem = null;
		if( boxid !== undefined ) 
			elem = yakDiv.find('#' + boxid + ' .header small')[1];
		
		var rig = '';
		var rsf = '';		
		if( state === undefined || (state !== undefined && state == 0) ) {
			rig = '<i class="glyphicon glyphicon-time"></i>' + time;
			rsf = '';
		}
		if( state !== undefined && state == 1 ) {
			rig = '<i class="fa fa-spinner fa-spin"></i>';
			rsf = rig;
		}
		if( state !== undefined && state == -1 ) {
			rig = '<span style="font-style: italic;font-weight:normal;">Message not sent!</span>&nbsp;<i class="fa fa-ban" style="color:#FF0000;"></i>';
			rsf = rig;			
		}
		
		if( elem == null && text != '' ) {		
			if(!sameFrom){
				if(isMe) {
					body += '<small class="primary-font">&nbsp</small>';				
					body +=	'<small class="pull-right clock-font-visitor" role="data-nsm">'+
								rig+
							'</small>';
				} else {
					if( addName) {
						body += '<small class="pull-right clock-font-visitor" role="data-nsm">'+
								from+
								'</small>';
					}
					
					body += '<small class="clock-font-agent">'+
								rig+
							'</small>';
				}
			}
			else {
				if(isMe) {
					body += '<small class="primary-font">&nbsp</small>';				
					body +=	'<small class="pull-right clock-font-visitor" role="data-smf">'+
							rsf+
							'</small>';
				} else {
					body += '<small class="clock-font-agent" role="data-smf">'+
							rsf+
							'</small>';
				}
			}
			
			body += '</div>';
			body += '<p style="word-wrap: break-word;">';
			if( !isdecode)
				body += text;
			else
				body += decodeURIComponent(text);
			body += '</p>';
			body += '</li>';
			
			yakDiv.append(body);			
		}
		else if( elem != null) {
			if( elem.getAttribute('role') == 'data-nsm')
			{	
				elem.innerHTML = rig;
			}
			else {
				elem.innerHTML = rsf;
			}					
		}
	}	
	lastMessageFrom = from;	
}


function toggleTyping(yakWin,flag) {
	var endDiv = $jq('#'+yakWin.name).contents().find('#enddiv');
	if( flag) {
		endDiv.html('<img src="images/typing2.gif" />');
		scrollYakToEnd(yakWin);
	}
	else {
		endDiv.html('');
	}		
}

function scrollYakToEnd(yakWin) {	
	try {	
		document.getElementsByName(yakWin.name)[0].contentWindow.scrollBottom();		
	} 
	catch(er){ 		
	} 	
}
function doChatByURL(url, query)
{
	var form = document.createElement("form");
	form.setAttribute("method", "post");	
	form.setAttribute("action", url);
	// Check for query string
	if( query )
	{
		var pairs = query.split("&"); 
		 for (var i = 0; i < pairs.length; i++) {	        
		    var keyValuePair = pairs[i].split("=");	       
			var input = document.createElement("input");
			input.setAttribute("type", "hidden");
			input.setAttribute("name", keyValuePair[0]);
			input.setAttribute("value", unescape(keyValuePair[1]));
			form.appendChild(input);
		 }
	}
	// Check for engagement parameter
	if (typeof(engagement) != 'undefined' && engagement && engagement.getDomainUserId() != null)
	{
		var domain_userid = document.createElement("input");
		domain_userid.setAttribute("type", "hidden");
		domain_userid.setAttribute("name", "engage_duid");
		domain_userid.setAttribute("value", unescape(engagement.getDomainUserId()));
		form.appendChild(domain_userid);						
	}
	if (typeof(engagement) != 'undefined' && engagement && engagement.getDomainSessionId() != null)
	{
		var domain_sessionid = document.createElement("input");
		domain_sessionid.setAttribute("type", "hidden");
		domain_sessionid.setAttribute("name", "engage_sid");
		domain_sessionid.setAttribute("value", unescape(engagement.getDomainSessionId()));
		form.appendChild(domain_sessionid);
	}
	document.body.appendChild(form);
	form.target = "_self";
	form.submit();	
}
function doChat(name, url, width, height, query)
{
	var form = document.createElement("form");
	form.setAttribute("method", "post");	
	form.setAttribute("action", url);
	// Check for query string
	if( query )
	{
		var pairs = query.split("&"); 
		 for (var i = 0; i < pairs.length; i++) {	        
		    var keyValuePair = pairs[i].split("=");	       
			var input = document.createElement("input");
			input.setAttribute("type", "hidden");
			input.setAttribute("name", keyValuePair[0]);
			input.setAttribute("value", unescape(keyValuePair[1]));
			form.appendChild(input);
		 }
	}
	// Check for engagement parameter
	if (typeof(engagement) != 'undefined' && engagement && engagement.getDomainUserId() != null)
	{
		var domain_userid = document.createElement("input");
		domain_userid.setAttribute("type", "hidden");
		domain_userid.setAttribute("name", "engage_duid");
		domain_userid.setAttribute("value", unescape(engagement.getDomainUserId()));
		form.appendChild(domain_userid);						
	}
	if (typeof(engagement) != 'undefined' && engagement && engagement.getDomainSessionId() != null)
	{
		var domain_sessionid = document.createElement("input");
		domain_sessionid.setAttribute("type", "hidden");
		domain_sessionid.setAttribute("name", "engage_sid");
		domain_sessionid.setAttribute("value", unescape(engagement.getDomainSessionId()));
		form.appendChild(domain_sessionid);
	}
	document.body.appendChild(form);
	var w = launchWin(name, '', width, height);	
	if (w != null)
	{
		form.target = name;
		form.submit();
	}
}
function inIframe () {
    try {
        return window.self !== window.top;
    } catch (e) {
        return true;
    }
}
function bindEvent(el, eventName, eventHandler) {
	if (el.addEventListener){
		el.addEventListener(eventName, eventHandler); 
	} else if (el.attachEvent){
		el.attachEvent('on'+eventName, eventHandler);
	}
}
function oneTime(el, s, fn) {
	var evts = s.split(' ');
	for (var i=0, iLen=evts.length; i<iLen; i++) {
		bindEvent(el, evts[i], function(e) {		
			e.target.removeEventListener(e.type, arguments.callee);		
			return fn(e);
		});
	}	  	
}
/*
function oneTime(el, s, fn) {
	var evts = s.split(' ');
	for (var i=0, iLen=evts.length; i<iLen; i++) {
		el.addEventListener(evts[i], function(e) {		
			e.target.removeEventListener(e.type, arguments.callee);		
			return fn(e);
		});
	}	  	
}
 */
function addClass( classname, element ) {
    var cn = element.className;
    if( cn.indexOf( classname ) != -1 ) {
        return;
    }    
    if( cn != '' ) {
        classname = ' '+classname;
    }
    element.className = cn+classname;
}
function removeClass(cls, ele) {
  if (hasClass(cls,ele)) {
    var reg = new RegExp('(\\s|^)'+cls+'(\\s|$)');
    ele.className=ele.className.replace(reg,' ');
  }
}
function hasClass(classname, element) {
    return (' ' + element.className + ' ').indexOf(' ' + classname + ' ') > -1;
}
function removeElement(element) {
    element.parentNode.removeChild(element);
}
/* executeFunctionByName("My.Namespace.functionName", window, arguments);
 * http://stackoverflow.com/questions/359788/how-to-execute-a-javascript-function-when-i-have-its-name-as-a-string
 * */
function executeFunctionByName(functionName, context /*, args */) {
	var args = [].slice.call(arguments).splice(2);
	var namespaces = functionName.split(".");
	var func = namespaces.pop();
	for(var i = 0; i < namespaces.length; i++) {
		context = context[namespaces[i]];
	}
	return context[func].apply(this, args);
}
function aurl(url) {
	if( parent == null)
		return url;
	var scheme = window.location.protocol;
	try {	
		scheme = parent.location.protocol;
	}			
	catch(err) {}
	var new_url = url;	
	var indexs = url.indexOf("/");
	if (indexs != -1) {
		new_url = scheme + url.substring( indexs );
	}
	return new_url;
}
function rel2full(w, url) {

    var new_url = w.location.protocol + '//' + w.location.hostname;
    if( w.location.port != '' )
        new_url += ':' + w.location.port;

    var path = w.location.pathname.split('/');
    new_url += '/' + path[1] + '/';
    new_url += url;
    return new_url;  
}
function ajaxCall(url,params,onsuccess,onerror) {
	var ajax = new XMLHttpRequest();
	ajax.open("GET", url+"?"+params, true);
	ajax.send();

	ajax.onreadystatechange = function() {
	    if (ajax.readyState == 4 ) {
	       if (ajax.status == 200) {	           
	           onsuccess(ajax.responseText);
	       }
	       else if (ajax.status == 400) {
	    	   if( onerror)
	    		   onerror(ajax.status);
	       }
	       else {
	    	   if( onerror)
	    		   onerror(ajax.status);
	       }
	    }
	}
}




/* Include engagement feature if enabled */



var _hs_documentAlias = document;
var _hs_windowAlias = window;
if( inIframe() ) {	
	_hs_windowAlias = window.top;
	_hs_documentAlias = _hs_windowAlias.document;
}	
					
// add stylesheet for engage
var fileref=document.createElement("link")
fileref.setAttribute("rel", "stylesheet")
fileref.setAttribute("type", "text/css")
fileref.setAttribute("href", aurl('http://chat.pa.hollywoodcasino.com/webchat') + "/engage.css")
_hs_documentAlias.getElementsByTagName("head")[0].appendChild(fileref)

// add snowplow javascript tracker
;(function(p,l,o,w,i,n,g){if(!p[i]){p.GlobalSnowplowNamespace=p.GlobalSnowplowNamespace||[];
p.GlobalSnowplowNamespace.push(i);p[i]=function(){(p[i].q=p[i].q||[]).push(arguments)
};p[i].q=p[i].q||[];n=l.createElement(o);g=l.getElementsByTagName(o)[0];n.async=1;
n.src=w;g.parentNode.insertBefore(n,g)}}(_hs_windowAlias,_hs_documentAlias,"script",aurl('http://chat.pa.hollywoodcasino.com/webchat') + "/_asset/js/sp.js","webchat_event_tracker"));

(function(a,b){if(typeof define==="function"&&define.amd){define(b)
}else{if(typeof exports!=="undefined"){module.exports=b()
}else{a.atmosphere=b()
}}}(this,function(){var c="2.2.12-javascript",a={},e,d=false,h=[],g=[],f=0,b=Object.prototype.hasOwnProperty;
a={onError:function(i){},onClose:function(i){},onOpen:function(i){},onReopen:function(i){},onMessage:function(i){},onReconnect:function(j,i){},onMessagePublished:function(i){},onTransportFailure:function(j,i){},onLocalMessage:function(i){},onFailureToReconnect:function(j,i){},onClientTimeout:function(i){},onOpenAfterResume:function(i){},WebsocketApiAdapter:function(j){var i,k;
j.onMessage=function(l){k.onmessage({data:l.responseBody})
};
j.onMessagePublished=function(l){k.onmessage({data:l.responseBody})
};
j.onOpen=function(l){k.onopen(l)
};
k={close:function(){i.close()
},send:function(l){i.push(l)
},onmessage:function(l){},onopen:function(l){},onclose:function(l){},onerror:function(l){}};
i=new a.subscribe(j);
return k
},AtmosphereRequest:function(ae){var q={timeout:300000,method:"GET",headers:{},contentType:"",callback:null,url:"",data:"",suspend:true,maxRequest:-1,reconnect:true,maxStreamingLength:10000000,lastIndex:0,logLevel:"info",requestCount:0,fallbackMethod:"GET",fallbackTransport:"streaming",transport:"long-polling",webSocketImpl:null,webSocketBinaryType:null,dispatchUrl:null,webSocketPathDelimiter:"@@",enableXDR:false,rewriteURL:false,attachHeadersAsQueryString:true,executeCallbackBeforeReconnect:false,readyState:0,withCredentials:false,trackMessageLength:false,messageDelimiter:"|",connectTimeout:-1,reconnectInterval:0,dropHeaders:true,uuid:0,async:true,shared:false,readResponsesHeaders:false,maxReconnectOnClose:5,enableProtocol:true,pollingInterval:0,heartbeat:{client:null,server:null},ackInterval:0,closeAsync:false,reconnectOnServerError:true,onError:function(aJ){},onClose:function(aJ){},onOpen:function(aJ){},onMessage:function(aJ){},onReopen:function(aK,aJ){},onReconnect:function(aK,aJ){},onMessagePublished:function(aJ){},onTransportFailure:function(aK,aJ){},onLocalMessage:function(aJ){},onFailureToReconnect:function(aK,aJ){},onClientTimeout:function(aJ){},onOpenAfterResume:function(aJ){}};
var at={status:200,reasonPhrase:"OK",responseBody:"",messages:[],headers:[],state:"messageReceived",transport:"polling",error:null,request:null,partialMessage:"",errorHandled:false,closedByClientTimeout:false,ffTryingReconnect:false};
var ax=null;
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var Y=null;
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aM.dropHeaders=true;
aM.url=aJ;
aM.contentType="text/plain";
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aM.method="GET";
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if(q.enableXDR){aM.enableXDR=q.enableXDR
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delete q.reconnectId
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aj();
E();
m()
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delete q.reconnectId
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o=null
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Y=null
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A=null
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ax.close()
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ah=null
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document.cookie=aG+"=; expires=Thu, 01 Jan 1970 00:00:00 GMT; path=/";
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i.close()
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a.util.on(window,"storage",aS);
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aS.children.push(S);
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break
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aM.signal("close");
aM.close()
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aQ.removeItem(aJ+"-children")
}}
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if(!aP){aP=document.createElement("div");
aP.id=aQ;
aP.style.display="none";
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document.body.appendChild(aP)
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aR.fire=function(aS){var aT;
for(aT=0;
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aT++){aR.callbacks[aT](aS)
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break;
case"localSend":G(aQ);
break;
case"close":I();
break
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if(aK.get("opened")!=null&&!aK.get("opened")){aK.set("opened",false)
}aG=encodeURIComponent(aJ);
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z=setInterval(aM,1000);
i=aK
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at.state=aL;
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at.state=aM;
at.transport=aJ
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function aM(){aK.lastIndex=0;
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ao(Y,aK,aL.reconnectInterval);
aK.openId=setTimeout(function(){aa(aK)
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if(aR!==""){aP+="&X-Atmosphere-Post-Body="+encodeURIComponent(aR)
}aR=""
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aJ=document.createElement("script");
aJ.src=aP+"&jsonpTransport="+aO;
aJ.clean=function(){aJ.clean=aJ.onerror=aJ.onload=aJ.onreadystatechange=null;
if(aJ.parentNode){aJ.parentNode.removeChild(aJ)
}if(++aL.scriptCount===2){aL.scriptCount=1;
aM()
}};
aJ.onload=aJ.onreadystatechange=function(){aI("jsonp.onload");
if(!aJ.readyState||/loaded|complete/.test(aJ.readyState)){aJ.clean()
}};
aJ.onerror=function(){aI("jsonp.onerror");
aL.scriptCount=1;
aJ.clean()
};
aQ.insertBefore(aJ,aQ.firstChild)
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if(aK.reconnect&&aK.maxRequest===-1||aK.requestCount++<aK.maxRequest){if(!aK.executeCallbackBeforeReconnect){ao(Y,aK,aK.pollingInterval)
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}else{a.util.log(q.logLevel,["JSONP reconnect maximum try reached "+q.requestCount]);
U(0,"maxRequest reached")
}};
setTimeout(function(){aN()
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}}};
Y.open()
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return aJ
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var aJ=T();
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a.util.debug("Using URL: "+aJ)
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aA("SSE failed. Downgrading to fallback transport and resending");
return
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k(q);
if(x("debug")){a.util.debug("SSE successfully opened")
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}else{W("re-opening","sse",q)
}}else{if(q.isReopen){q.isReopen=false;
W("re-opening",q.transport,q)
}}aK=true;
if(q.method==="POST"){at.state="messageReceived";
ah.send(q.data)
}};
ah.onmessage=function(aN){aI("sse.onmessage");
k(q);
if(!q.enableXDR&&aN.origin&&aN.origin!==window.location.protocol+"//"+window.location.host){a.util.log(q.logLevel,["Origin was not "+window.location.protocol+"//"+window.location.host]);
return
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at.status=200;
aN=aN.data;
var aM=s(aN,q,at);
if(!aM){aj();
at.responseBody="";
at.messages=[]
}};
ah.onerror=function(aM){aI("sse.onerror");
clearTimeout(q.id);
if(q.heartbeatTimer){clearTimeout(q.heartbeatTimer)
}if(at.closedByClientTimeout){return
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m();
if(aH){a.util.log(q.logLevel,["SSE closed normally"])
}else{if(!aK){aA("SSE failed. Downgrading to fallback transport and resending")
}else{if(q.reconnect&&(at.transport==="sse")){if(az++<q.maxReconnectOnClose){W("re-connecting",q.transport,q);
if(q.reconnectInterval>0){q.reconnectId=setTimeout(function(){D(true)
},q.reconnectInterval)
}else{D(true)
}at.responseBody="";
at.messages=[]
}else{a.util.log(q.logLevel,["SSE reconnect maximum try reached "+az]);
U(0,"maxReconnectOnClose reached")
}}}}}
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var aJ=w(q.url);
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if(q.webSocketBinaryType!=null){ax.binaryType=q.webSocketBinaryType
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ax.onclose(aN);
try{m()
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d=false;
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if(aN){W("re-opening","websocket",q)
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}}if(ax!=null){if(q.method==="POST"){at.state="messageReceived";
ax.send(q.data)
}}};
ax.onmessage=function(aP){aI("websocket.onmessage");
k(q);
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at.status=200;
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at.responseBody="";
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}}else{aP=t(q,aP);
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aj();
at.responseBody=null
}};
ax.onerror=function(aN){aI("websocket.onerror");
clearTimeout(q.id);
if(q.heartbeatTimer){clearTimeout(q.heartbeatTimer)
}};
ax.onclose=function(aN){aI("websocket.onclose");
clearTimeout(q.id);
if(at.state==="closed"){return
}var aO=aN.reason;
if(aO===""){switch(aN.code){case 1000:aO="Normal closure; the connection successfully completed whatever purpose for which it was created.";
break;
case 1001:aO="The endpoint is going away, either because of a server failure or because the browser is navigating away from the page that opened the connection.";
break;
case 1002:aO="The endpoint is terminating the connection due to a protocol error.";
break;
case 1003:aO="The connection is being terminated because the endpoint received data of a type it cannot accept (for example, a text-only endpoint received binary data).";
break;
case 1004:aO="The endpoint is terminating the connection because a data frame was received that is too large.";
break;
case 1005:aO="Unknown: no status code was provided even though one was expected.";
break;
case 1006:aO="Connection was closed abnormally (that is, with no close frame being sent).";
break
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delete q.reconnectId
}return
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at.state="closed";
if(aH){a.util.log(q.logLevel,["Websocket closed normally"])
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if(az++<q.maxReconnectOnClose){W("re-connecting",q.transport,q);
if(q.reconnectInterval>0){q.reconnectId=setTimeout(function(){at.responseBody="";
at.messages=[];
ag(true)
},q.reconnectInterval)
}else{at.responseBody="";
at.messages=[];
ag(true)
}}else{a.util.log(q.logLevel,["Websocket reconnect maximum try reached "+q.requestCount]);
if(x("warn")){a.util.warn("Websocket error, reason: "+aN.reason)
}U(0,"maxReconnectOnClose reached")
}}}}};
var aL=navigator.userAgent.toLowerCase();
var aM=aL.indexOf("android")>-1;
if(aM&&ax.url===undefined){ax.onclose({reason:"Android 4.1 does not support websockets.",wasClean:false})
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if(aK.length<=aO+2){a.util.log("error",["Protocol data not sent by the server. If you enable protocol on client side, be sure to install JavascriptProtocol interceptor on server side.Also note that atmosphere-runtime 2.2+ should be used."])
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al=aK[aO+2];
if(aN.transport!=="long-polling"){aa(aN)
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aL="";
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aJ++){aL+=aK[aJ];
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}}}if(aN.ackInterval!==0){setTimeout(function(){u("...ACK...")
},aN.ackInterval)
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}}return aL
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E();
m()
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}}function aD(aJ){at.closedByClientTimeout=true;
at.state="closedByClient";
at.responseBody="";
at.status=408;
at.messages=[];
aj()
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clearTimeout(q.id);
at.state="error";
at.reasonPhrase=aK;
at.responseBody="";
at.status=aJ;
at.messages=[];
aj()
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if(aN.length===0){return true
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var aL=[];
var aK=aN.indexOf(aM.messageDelimiter);
if(aK!=-1){while(aK!==-1){var aP=aN.substring(0,aK);
var aO=+aP;
if(isNaN(aO)){throw new Error('message length "'+aP+'" is not a number')
}aK+=aM.messageDelimiter.length;
if(aK+aO>aN.length){aK=-1
}else{aL.push(aN.substring(aK,aK+aO));
aN=aN.substring(aK+aO,aN.length);
aK=aN.indexOf(aM.messageDelimiter)
}}aJ.partialMessage=aN;
if(aL.length!==0){aJ.responseBody=aL.join(aM.messageDelimiter);
aJ.messages=aL;
return false
}else{aJ.responseBody="";
aJ.messages=[];
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return j
};
a.unsubscribe=function(){if(h.length>0){var j=[].concat(h);
for(var l=0;
l<j.length;
l++){var k=j[l];
k.close();
clearTimeout(k.response.request.id);
if(k.heartbeatTimer){clearTimeout(k.heartbeatTimer)
}}}h=[];
g=[]
};
a.unsubscribeUrl=function(k){var j=-1;
if(h.length>0){for(var m=0;
m<h.length;
m++){var l=h[m];
if(l.getUrl()===k){l.close();
clearTimeout(l.response.request.id);
if(l.heartbeatTimer){clearTimeout(l.heartbeatTimer)
}j=m;
break
}}}if(j>=0){h.splice(j,1)
}};
a.addCallback=function(i){if(a.util.inArray(i,g)===-1){g.push(i)
}};
a.removeCallback=function(j){var i=a.util.inArray(j,g);
if(i!==-1){g.splice(i,1)
}};
a.util={browser:{},parseHeaders:function(j){var i,l=/^(.*?):[ \t]*([^\r\n]*)\r?$/mg,k={};
while(i=l.exec(j)){k[i[1]]=i[2]
}return k
},now:function(){return new Date().getTime()
},isArray:function(i){return Object.prototype.toString.call(i)==="[object Array]"
},inArray:function(l,m){if(!Array.prototype.indexOf){var j=m.length;
for(var k=0;
k<j;
++k){if(m[k]===l){return k
}}return -1
}return m.indexOf(l)
},isBinary:function(i){return/^\[object\s(?:Blob|ArrayBuffer|.+Array)\]$/.test(Object.prototype.toString.call(i))
},isFunction:function(i){return Object.prototype.toString.call(i)==="[object Function]"
},getAbsoluteURL:function(i){var j=document.createElement("div");
j.innerHTML='<a href="'+i+'"/>';
return encodeURI(decodeURI(j.firstChild.href))
},prepareURL:function(j){var k=a.util.now();
var i=j.replace(/([?&])_=[^&]*/,"$1_="+k);
return i+(i===j?(/\?/.test(j)?"&":"?")+"_="+k:"")
},trim:function(i){if(!String.prototype.trim){return i.toString().replace(/(?:(?:^|\n)\s+|\s+(?:$|\n))/g,"").replace(/\s+/g," ")
}else{return i.toString().trim()
}},param:function(m){var k,i=[];
function l(n,o){o=a.util.isFunction(o)?o():(o==null?"":o);
i.push(encodeURIComponent(n)+"="+encodeURIComponent(o))
}function j(o,p){var n;
if(a.util.isArray(p)){a.util.each(p,function(r,q){if(/\[\]$/.test(o)){l(o,q)
}else{j(o+"["+(typeof q==="object"?r:"")+"]",q)
}})
}else{if(Object.prototype.toString.call(p)==="[object Object]"){for(n in p){j(o+"["+n+"]",p[n])
}}else{l(o,p)
}}}for(k in m){j(k,m[k])
}return i.join("&").replace(/%20/g,"+")
},storage:function(){try{return !!(window.localStorage&&window.StorageEvent)
}catch(i){return false
}},iterate:function(k,j){var l;
j=j||0;
(function i(){l=setTimeout(function(){if(k()===false){return
}i()
},j)
})();
return function(){clearTimeout(l)
}
},each:function(o,p,k){if(!o){return
}var n,l=0,m=o.length,j=a.util.isArray(o);
if(k){if(j){for(;
l<m;
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if(n===false){break
}}}else{for(l in o){n=p.apply(o[l],k);
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}}}}else{if(j){for(;
l<m;
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if(n===false){break
}}}else{for(l in o){n=p.call(o[l],l,o[l]);
if(n===false){break
}}}}return o
},extend:function(m){var l,k,j;
for(l=1;
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l++){if((k=arguments[l])!=null){for(j in k){m[j]=k[j]
}}}return m
},on:function(k,j,i){if(k.addEventListener){k.addEventListener(j,i,false)
}else{if(k.attachEvent){k.attachEvent("on"+j,i)
}}},off:function(k,j,i){if(k.removeEventListener){k.removeEventListener(j,i,false)
}else{if(k.detachEvent){k.detachEvent("on"+j,i)
}}},log:function(k,j){if(window.console){var i=window.console[k];
if(typeof i==="function"){i.apply(window.console,j)
}}},warn:function(){a.util.log("warn",arguments)
},info:function(){a.util.log("info",arguments)
},debug:function(){a.util.log("debug",arguments)
},error:function(){a.util.log("error",arguments)
},xhr:function(){try{return new window.XMLHttpRequest()
}catch(j){try{return new window.ActiveXObject("Microsoft.XMLHTTP")
}catch(i){}}},parseJSON:function(i){return !i?null:window.JSON&&window.JSON.parse?window.JSON.parse(i):new Function("return "+i)()
},stringifyJSON:function(k){var n=/[\\\"\x00-\x1f\x7f-\x9f\u00ad\u0600-\u0604\u070f\u17b4\u17b5\u200c-\u200f\u2028-\u202f\u2060-\u206f\ufeff\ufff0-\uffff]/g,l={"\b":"\\b","\t":"\\t","\n":"\\n","\f":"\\f","\r":"\\r",'"':'\\"',"\\":"\\\\"};
function i(o){return'"'+o.replace(n,function(p){var q=l[p];
return typeof q==="string"?q:"\\u"+("0000"+p.charCodeAt(0).toString(16)).slice(-4)
})+'"'
}function j(o){return o<10?"0"+o:o
}return window.JSON&&window.JSON.stringify?window.JSON.stringify(k):(function m(t,s){var r,q,o,p,w=s[t],u=typeof w;
if(w&&typeof w==="object"&&typeof w.toJSON==="function"){w=w.toJSON(t);
u=typeof w
}switch(u){case"string":return i(w);
case"number":return isFinite(w)?String(w):"null";
case"boolean":return String(w);
case"object":if(!w){return"null"
}switch(Object.prototype.toString.call(w)){case"[object Date]":return isFinite(w.valueOf())?'"'+w.getUTCFullYear()+"-"+j(w.getUTCMonth()+1)+"-"+j(w.getUTCDate())+"T"+j(w.getUTCHours())+":"+j(w.getUTCMinutes())+":"+j(w.getUTCSeconds())+'Z"':"null";
case"[object Array]":o=w.length;
p=[];
for(r=0;
r<o;
r++){p.push(m(r,w)||"null")
}return"["+p.join(",")+"]";
default:p=[];
for(r in w){if(b.call(w,r)){q=m(r,w);
if(q){p.push(i(r)+":"+q)
}}}return"{"+p.join(",")+"}"
}}})("",{"":k})
},checkCORSSupport:function(){if(a.util.browser.msie&&!window.XDomainRequest&&+a.util.browser.version.split(".")[0]<11){return true
}else{if(a.util.browser.opera&&+a.util.browser.version.split(".")<12){return true
}else{if(a.util.trim(navigator.userAgent).slice(0,16)==="KreaTVWebKit/531"){return true
}else{if(a.util.trim(navigator.userAgent).slice(-7).toLowerCase()==="kreatel"){return true
}}}}var i=navigator.userAgent.toLowerCase();
var j=i.indexOf("android")>-1;
if(j){return true
}return false
}};
e=a.util.now();
(function(){var j=navigator.userAgent.toLowerCase(),i=/(chrome)[ \/]([\w.]+)/.exec(j)||/(opera)(?:.*version|)[ \/]([\w.]+)/.exec(j)||/(msie) ([\w.]+)/.exec(j)||/(trident)(?:.*? rv:([\w.]+)|)/.exec(j)||j.indexOf("android")<0&&/version\/(.+) (safari)/.exec(j)||j.indexOf("compatible")<0&&/(mozilla)(?:.*? rv:([\w.]+)|)/.exec(j)||[];
if(i[2]==="safari"){i[2]=i[1];
i[1]="safari"
}a.util.browser[i[1]||""]=true;
a.util.browser.version=i[2]||"0";
a.util.browser.vmajor=a.util.browser.version.split(".")[0];
if(a.util.browser.trident){a.util.browser.msie=true
}if(a.util.browser.msie||(a.util.browser.mozilla&&+a.util.browser.version.split(".")[0]===1)){a.util.storage=false
}})();
a.util.on(window,"unload",function(i){a.util.debug(new Date()+" Atmosphere: unload event");
a.unsubscribe()
});
a.util.on(window,"beforeunload",function(i){a.util.debug(new Date()+" Atmosphere: beforeunload event");
a._beforeUnloadState=true;
setTimeout(function(){a.util.debug(new Date()+" Atmosphere: beforeunload event timeout reached. Reset _beforeUnloadState flag");
a._beforeUnloadState=false
},5000)
});
a.util.on(window,"keypress",function(i){if(i.charCode===27||i.keyCode===27){if(i.preventDefault){i.preventDefault()
}}});
a.util.on(window,"offline",function(){a.util.debug(new Date()+" Atmosphere: offline event");
d=true;
if(h.length>0){var j=[].concat(h);
for(var l=0;
l<j.length;
l++){var k=j[l];
k.close();
clearTimeout(k.response.request.id);
if(k.heartbeatTimer){clearTimeout(k.heartbeatTimer)
}}}});
a.util.on(window,"online",function(){a.util.debug(new Date()+" Atmosphere: online event");
if(h.length>0){for(var j=0;
j<h.length;
j++){h[j].init();
h[j].execute()
}}d=false
});
return a
}));
/*Javascript engagement
* Author Vincenzo Sabato
* Dependencies: atmosphere.js, snowplow.js 
*/
(function (root, factory) {
    if (typeof define === "function" && define.amd) {
        // AMD
        define(factory);
    } else if(typeof exports !== 'undefined') {
        // CommonJS
        module.exports = factory();
    } else {
        // Browser globals, Window
        root.engagement = factory();
    }
}(this, function () {
	"use strict";
	var engagement = {},
	workgroups = [],
	uniqueuserid = '',
	requests = [];
	
	engagement = {					     		
		
	    EngagementHandler: function (options) {
	    
	    	var _options = {	    		
				_app_url: null
	    	};			
			var _socket;
			var _transport;
			var _fallbackTransport;		
			var _hs_domainUserId;
			var _hs_domain_sessionid;
			var _hs_insite_time;
			var _hs_inpage_time;			
			var _last_invitation_time;
			var _hs_is_invited;
			var _hs_num_invitation;
			var _app_id;			
			var _urltracker = null;
			var _documentAlias = document;
			var _windowAlias = window;
			
			_options = engagement.util.extend(_options, options);
	    	
			 /**
	          * Initialize engagement object.
	          *
	          * @private
	          */
			function _init() {
				_socket = atmosphere;
				_transport = 'websocket';
				_fallbackTransport = 'long-polling';
				_hs_domainUserId = null;
				_hs_domain_sessionid = null;
				_hs_insite_time = new Date().getTime();
				_hs_inpage_time = new Date().getTime();
				_last_invitation_time = 0;
				_hs_num_invitation = 0;
				_hs_is_invited = false;
				_app_id = "helpsi15";								
				_urltracker = _options._app_url.substring(_options._app_url.indexOf('//') + 2);
				_documentAlias = document;
				_windowAlias = window;
				
				if( _inIframe() ) {	
					_windowAlias = window.top;
					_documentAlias = _windowAlias.document;
				}	
				
				_windowAlias.engage = {  
					onFocus: function () {
						console.log("restart page time");
				  		_hs_inpage_time = new Date().getTime();
				  	}
				};
				if(_windowAlias.addEventListener) {  
					_windowAlias.addEventListener('load', function () {    						
				    	_windowAlias.addEventListener('focus', _windowAlias.engage.onFocus);    	
				  	});
				}
				else if(_windowAlias.attachEvent) {  
					window.attachEvent('onload', function () {    
				    	_windowAlias.attachEvent('onfocus', _windowAlias.engage.onFocus);    
				  	});
				}
				else {  
					_windowAlias.onload = function () {    
				    	_windowAlias.onfocus = _windowAlias.engage.onFocus;    
				  	};
				}		
			}		
		
			/**
	          * Initialize connection for tracker events
	          *
	          * @private
	          */		
			function _subscribeTracker() {
					var urlengage = _options._app_url + '/engage/' + _hs_domainUserId;
					var request = { 
							url: urlengage,
					        contentType : "application/json",        	        		       
					        reconnectInterval : 5000,
							logLevel : 'debug',
							transport : _transport ,
							trackMessageLength : true,
							fallbackTransport: _fallbackTransport
					};		
					request.onOpen = function(response) {  				      		        		       
					        _transport = response.transport;
					        request.uuid = response.request.uuid;		        
					};	
					request.onClientTimeout = function(r) {        
			        	setTimeout(function () {
			            	subSocket = _socket.subscribe(request);
			        	}, request.reconnectInterval);
			    	};			
					request.onTransportFailure = function(errorMsg, request) {        	
			        	request.fallbackTransport = "long-polling";
			        };
					request.onMessage = function (response) {
					        var message = response.responseBody;
					        try {
					            var json = atmosphere.util.parseJSON(message);
					            if( json.message == 'engage' && json.userid == _hs_domainUserId)
					            {					            						            	
					            	console.log('Receiving engagement for ' + json.userid);					
					            	console.log('Set page invitiation time');
					            	_last_invitation_time = new Date().getTime();
					            	_hs_num_invitation++;
									var x = _documentAlias.getElementById("hs_chat_engage_box");
									if( x == null )
									{
										var engage_div = _documentAlias.createElement("div");
										engage_div.setAttribute("id","hs_chat_engage_box")														
										
										var content_div = _documentAlias.createElement("div");
										if( json.positionClass != '' )
										     addClass(json.positionClass, content_div);
										content_div.style.zIndex = '99999999';
										if( json.positionLeft != '' )                                                   
										     content_div.style.left = json.positionLeft;                                                                                                                
										if( json.positionRight != '' )
										     content_div.style.right = json.positionRight;
										if( json.positionTop != '' )
										     content_div.style.top = json.positionTop;                                                  
										if( json.positionBottom != '' )
										     content_div.bottom = json.positionBottom;
										if( json.position != '' )
										     content_div.style.position = json.position;
										if( json.boxWidth != '' )
										     content_div.style.width = json.boxWidth;
										if( json.boxHeight != '' )
										     content_div.style.height = json.boxHeight;

										if( json.inAnimation != "")
										{
											addClass("animated", content_div);
											addClass(json.inAnimation, content_div);
										}							
										var image_box = _documentAlias.createElement("img");
										image_box.setAttribute("src",json.image);																			
										image_box.setAttribute("style", "cursor: pointer;")
										if( json.action.toLowerCase() == 'dochat') {
											var workgroup = engagement.getWorkgroupByName(json.workgroup);
											if(  workgroup != null )
												image_box.setAttribute("onclick", "doChat('framemain','"+ workgroup.chat_url +"',770, 500,'"+ workgroup.chat_params+"\');return false;" );
										}
										else if( json.action.toLowerCase() == 'redirect') {
											image_box.setAttribute("onclick", "engagement.getWindowAlias().location.href='" + json.redirectPage + "'");
										}
										else if( json.action.toLowerCase() == 'popup') {
											image_box.setAttribute("onclick", "engagement.getWindowAlias().open('"+json.popupPage+"',null,'toolbar=no,location=no,status=no,menubar=no,scrollbars=yes,resizable=yes,width=730,height=500')" );
										}
										else if( json.action.toLowerCase() == 'jscall') {
											image_box.setAttribute("onclick", "executeFunctionByName('"+json.javascriptMethodName+"',engagement.getWindowAlias());");											
										}
										engage_div.appendChild(content_div);
										content_div.appendChild(image_box);							
										_documentAlias.body.appendChild(engage_div);	
										_setInvitation(true);
										_setEngageHiding(json.hideAfterSecs, json.outAnimation, engage_div, content_div);
										
										if( json.inAnimation != "")
										{
											oneTime(content_div,'webkitAnimationEnd mozAnimationEnd MSAnimationEnd oanimationend animationend', function() {
												 removeClass("animated",content_div);
												 removeClass(json.inAnimation,content_div);
											});
										}										
									}
									else
									{
										var engage_div = x;
										var content_div = engage_div.getElementsByTagName('div')[0];
										engage_div.style.display = 'block';
										if( json.inAnimation != "")
										{
											addClass("animated", content_div);
											addClass(json.inAnimation, content_div);
											oneTime(engage_div,'webkitAnimationEnd mozAnimationEnd MSAnimationEnd oanimationend animationend', function() {
												removeClass("animated",content_div);
												removeClass(json.inAnimation,content_div);												
											});
										}										
										_setInvitation(true);
										_setEngageHiding(json.hideAfterSecs, json.outAnimation, engage_div, content_div);																				
									}									
					           	}
					           	else if( json.message == 'remove_engage' && json.userid == _hs_domainUserId)
					           	{
					           		console.log('Receiving remove engagement for ' + json.userid);					           							           		
					           		if( workgroups.length == 0 )
					           		{
					           			var x = _documentAlias.getElementById("hs_chat_engage_box");
						           		if( x != null )
						           		{
						           			_documentAlias.document.revoveChild(x);
						           			_setInvitation(false);
						           		}					           		
					           		}
					           	}
					        } catch (e) {
					            console.log('This doesn\'t look like a valid JSON: ', message);
					            return;
					        }								           
					};		
					var subSocket = _socket.subscribe(request);
			}
			function _setEngageHiding(hideAfterSecs, outAnimation, engage_div,content_div) {
			
				if( hideAfterSecs > 0) {
					window.setTimeout(function() {
						console.log("remove engagement for hideAfterSecs");
						if( outAnimation != "" )
						{
							addClass("animated", content_div);
							addClass(outAnimation, content_div);												
							oneTime(content_div,'webkitAnimationEnd mozAnimationEnd MSAnimationEnd oanimationend animationend', function() {
								removeClass("animated",content_div);
								removeClass(outAnimation,content_div);
								removeElement(engage_div);
							});						
						}
						else
						{
							removeElement(engage_div);
						}
						_setInvitation(false);
					},hideAfterSecs*1000)
				}
			}
			/**
	          * Close connection for tracker events
	          *
	          * @private
	          */	
			function _unsubscribeTracker() {
				_socket.unsubscribe();
			}		
			/**
	          * Set invitation status. True the invitation box is showed
	          *
	          * @private
	          */	
			function _setInvitation(invited) {
				_hs_is_invited = invited
				if( invited == false)
				{		
					_hs_inpage_time = new Date().getTime();		
				}
			}
			function _inIframe () {
				try {
					return window.self !== window.top;
				} catch (e) {
					return true;
				}
			}
			/**
	          * Initialize the tracker
	          *
	          * @private
	          */
			function _execute() {
				_init();
				_unsubscribeTracker();				
				
				_windowAlias.webchat_event_tracker("newTracker", "cf", _urltracker , {
					appId: _app_id,
					post:false,					
					platform: "web",
					contexts: {    
						webPage: true
					}
				});				
				_windowAlias.webchat_event_tracker(function () {	 
					var hs_domainUserInfo = this.cf.getDomainUserInfo();
					if( hs_domainUserInfo != null && hs_domainUserInfo instanceof Array )
					{	
						if (hs_domainUserInfo[1]) 
							_hs_domainUserId = hs_domainUserInfo[1]; 				
						if (hs_domainUserInfo[6])
							_hs_domain_sessionid = hs_domainUserInfo[6];				
						
						//_subscribeTracker();												
						_windowAlias.webchat_event_tracker('enableActivityTracking', 10, 30,
					             [{
					                          schema: 'iglu:com.igt/engage_init_context/jsonschema/1-0-0',
					                          data: {                                                                                                
					                            workgroups: atmosphere.util.stringifyJSON(engagement.getWorkgroupNames())
					                          }
					             }],
					             function() {
					                          return [{
					                            schema: 'iglu:com.igt/engage_current_context/jsonschema/1-0-0',
					                            data: {
					                                       domainUserId: atmosphere.util.stringifyJSON(_last_invitation_time),
					                                       domain_sessionid: _hs_domainUserId,
					                                       numinvites: _hs_domain_sessionid
					                            }
					                          }];
					               }
							);
                        /*_windowAlias.webchat_event_tracker('enableFormTracking', null,
                                [{
                                      schema: 'iglu:com.igt/engage_init_context/jsonschema/1-0-0',
                                      data: {
                                        inittimestamp: atmosphere.util.stringifyJSON(_hs_insite_time),
                                        loadtimestamp: atmosphere.util.stringifyJSON(_hs_inpage_time),
                                        workgroups: atmosphere.util.stringifyJSON(engagement.getWorkgroupNames())
                                      }
                                }],
                                function() {
                                      return [{
                                        schema: 'iglu:com.igt/engage_current_context/jsonschema/1-0-0',
                                        data: {
                                           invitetimestamp: atmosphere.util.stringifyJSON(_last_invitation_time),
                                           isinvited: _hs_is_invited,
                                           numinvites: _hs_num_invitation
                                        }
                                      }];
                                  }
                           );*/
						//_windowAlias.webchat_event_tracker('enableGeolocationContext');
						//_windowAlias.webchat_event_tracker('enableLinkClickTracking');						
						
						// Identify the user												
						_windowAlias.webchat_event_tracker('setUserId', engagement.getUserIdentity() );
						
						_windowAlias.webchat_event_tracker('trackPageView', null,
							[{
								schema: 'iglu:com.igt/engage_init_context/jsonschema/1-0-0',
								data: {
								  inittimestamp: atmosphere.util.stringifyJSON(_hs_insite_time),
								  loadtimestamp: atmosphere.util.stringifyJSON(_hs_inpage_time),
								  workgroups: atmosphere.util.stringifyJSON(engagement.getWorkgroupNames()),								  
								}
							}],
							function() {
								return [{
								  schema: 'iglu:com.igt/engage_current_context/jsonschema/1-0-0',
								  data: {
									invitetimestamp: atmosphere.util.stringifyJSON(_last_invitation_time),
									isinvited: _hs_is_invited,
									numinvites: _hs_num_invitation
								  }
								}];
							  }
						);
											
					}
				});
			}
			return {
				execute: _execute,	
				domainUserId: function() {
					return _hs_domainUserId;
				},
				domainSessionId: function() {
					return _hs_domain_sessionid;
				},
				windowAlias: function() {
					return _windowAlias;
				}
			};
		}
	};
	
	engagement.util = {			
		browser: {},
		extend: function (target) {
			var i, options, name;
			for (i = 1; i < arguments.length; i++) {
				if ((options = arguments[i]) != null) {
					for (name in options) {
						target[name] = options[name];
					}
				}
			}
			return target;
		},
		inArrayWorkgroup: function (elem, array) {            
            var len = array.length;
            for (var i = 0; i < len; ++i) {    
                if (array[i].workgroup === elem) {
                    return i;
                }
            }
            return -1;            
        },
		getQueryStringParm : function (parameterName, chat_params) {
			var result = '';
			if( chat_params == null || chat_params == '' )
				return result;
			var tmp = [];
			var items = chat_params.split("&");
			for (var index = 0; index < items.length; index++) {
				tmp = items[index].split("=");
				if (tmp[0].toLowerCase() === parameterName.toLowerCase()) result = decodeURIComponent(tmp[1]);
			}
			return result;
		}
	};
	engagement.addWorkgroup = function (wp) {
        if (engagement.util.inArrayWorkgroup(wp.workgroup, workgroups) === -1) {
        	workgroups.push(wp);
        }
    };
    engagement.removeWorkgroup = function (wp) {
        var index = engagement.util.inArrayWorkgroup(wp.workgroup, workgroups);
        if (index !== -1) {
        	workgroups.splice(index, 1);
        }
    };
    engagement.getWorkgroupByName = function (workgroup) {
    	var index = engagement.util.inArrayWorkgroup(workgroup, workgroups);
    	if (index !== -1) {
    		return workgroups[index];
    	}    	
    	return null;    	    
    };
    engagement.getWorkgroupNames = function () {
    	var names = [];
    	for (var i = 0, len = workgroups.length; i < len; i++) {
    		names.push(workgroups[i].workgroup);
    	}
    	return names;
    };
	engagement.geSingletWorkgroupName = function () {
    	var name = workgroups.pop().workgroup;    	
    	return name.substr(0, name.indexOf('@')); 
    };	
	engagement.getDomainUserId = function() {
		if (requests.length > 0) {
			var rq = requests[0];
			return rq.domainUserId();
		}
		return null;
	};
	engagement.getDomainSessionId = function() {
		if (requests.length > 0) {
			var rq = requests[0];
			return rq.domainSessionId();
		}
		return null;
	};
	engagement.getWindowAlias = function() {
		if (requests.length > 0) {
			var rq = requests[0];
			return rq.windowAlias();
		}
		return null;
	};	
	engagement.getUserIdentity = function() {	
		var name = '';
    	for (var i = 0, len = workgroups.length; i < len; i++) {
			if( workgroups[i].user_identity != '' && workgroups[i].user_identity !== 'undefined' )
				name = workgroups[i].user_identity + '|' + workgroups[i].workgroup.substr(0, workgroups[i].workgroup.indexOf('@')); 
    	}
		return name;
	};
    /**
     * Unsubscribe a workgroup from engagement
     * Unsubscribing of all workgroup stop the tracker
     * 
     * @public
     */
    engagement.unsubscribe = function (workgroup) {
    	var wp = engagement.getWorkgroupByName(workgroup);
    	if( wp != null )    	
    		engagement.removeWorkgroup(wp);
    	if( workgroups.length == 0 )
    	{
    		workgroups = [];    		
    		if (requests.length > 0) {
    			var requestsClone = [].concat(requests);
    	        for (var i = 0; i < requestsClone.length; i++) {
    	        	var rq = requestsClone[i];
    	            rq._unsubscribeTracker();    	                
    	        }
    	    }
    		requests = [];
    	}
    };
	/**
     * Subscribe a new engagement for a workgroup
     * Start tracker and engagement system at the first subscribe
     * Limit to one request for client but more than one workgroup 
     * @public
     */	
	engagement.subscribe = function (workgroup, chat_url, chat_params, app_url) {
		if(typeof workgroup == 'undefined') { 				
			return null;
		}
		if(typeof app_url == 'undefined') { 				
			return null;
		}				
		var rq = null;
		if(requests.length == 0 ) {
			var config = { _app_url: app_url };
			rq = new engagement.EngagementHandler(config);
			rq.execute();
			requests[requests.length] = rq;
		}
		else
		{
			rq = requests[0];
		}		
		var user_id = '';
		if( engagement.util.getQueryStringParm('custnumber',chat_params) != '' && engagement.util.getQueryStringParm('custnumber',chat_params) !== 'undefined')
			user_id = 'DESC_CONTACT_NUMBER|' + engagement.util.getQueryStringParm('custnumber',chat_params);
		if( user_id == '' && engagement.util.getQueryStringParm('ctrnumber',chat_params) != '' && engagement.util.getQueryStringParm('ctrnumber',chat_params) !== 'undefined')
			user_id = 'DESC_CONTRACT_NUMBER|' + engagement.util.getQueryStringParm('ctrnumber',chat_params);
		if( user_id == '' && engagement.util.getQueryStringParm('email',chat_params) != '' && engagement.util.getQueryStringParm('email',chat_params) !== 'undefined' )
			user_id = 'DESC_EMAIL|' + engagement.util.getQueryStringParm('email',chat_params);					
		var wp = {
				workgroup: workgroup,
				chat_url: chat_url,
				chat_params: chat_params,
				user_identity: user_id
		};		
		engagement.addWorkgroup(wp);										
		return rq;
	};		
	return engagement;
}));					



var listImgWorkfgroup = new Array(); 	
window.onload = function() {			
	for(var i=0; i < listImgWorkfgroup.length; i++) { 
		var node = document.getElementById(listImgWorkfgroup[i]);
		refresh(node);
	}
	//refresh(node);		
}
function extend (target, source) {
  target = target || {};
  for (var prop in source) {
    if (typeof source[prop] === 'object') {
      target[prop] = extend(target[prop], source[prop]);
    } else {
      target[prop] = source[prop];
    }
  }
  return target;
}
function getDocHeight() {    
	var x;
	var y;
	var w=window,d=_hs_documentAlias,e=d.documentElement,g=d.getElementsByTagName('body')[0],x=w.innerWidth||e.clientWidth||g.clientWidth,y=w.innerHeight||e.clientHeight||g.clientHeight;
	return y;
}
function refresh(node) {	
	var times = 60000;
   	(function startRefresh()
   	{    	
    	var elms = document.querySelectorAll("[id='" + node.id + "']");
		for(var i = 0; i < elms.length; i++) 
		{
			var address;
			var e = elms[i];
			if(e.src.indexOf('&time')>-1)
				address = e.src.split('&time')[0];
			else 
				address = e.src;
			e.src = address+"&time="+new Date().getTime();
		}    	
     	setTimeout(startRefresh,times);
  	})();
}  
function displayWorkgroup(workgroup,online,offline) {
    var d = new Date();
    var v1 = d.getSeconds() + '' + d.getDay();
    var workgroup_l = workgroup.toLowerCase();
    var img = aurl('http://chat.pa.hollywoodcasino.com/webchat') + "/live?action=isAvailable&workgroup=" + workgroup_l +"&online="+ online + "&offline="+offline + "&time="+d.getTime();	
	var imgId = "imgWf_" + workgroup;
    var gotoURL = aurl('http://chat.pa.hollywoodcasino.com/webchat') + "/start.jsp?workgroup=" + workgroup_l + "&location=" + aurl('http://chat.pa.hollywoodcasino.com/webchat');
    
    var defaults = {
        popupwidth: 600,
        popupheight: getDocHeight()-200
    };
    uioptions = extend(defaults, uioptions);	    	
    
    document.write(
        "<a href=\"#\" onclick=\"launchWin(\'framemain\','"+gotoURL+"','"+uioptions.popupwidth+"','"+uioptions.popupheight+"');return false;\"><img id=\""+imgId+"\" border=\"0\" src=\""+img+"\"></a>");	
	listImgWorkfgroup.push(imgId);
}

function validateWorkgroup(workgroup) {
	
	if(workgroup.indexOf("@") > -1){
	
		return workgroup;
	}
	
	return workgroup + "@workgroup.rp-pnnhschat03";
}  

function showChatButtonWithAgent(workgroup, agent, uioptions) {
    var d = new Date();
    var v1 = d.getSeconds() + '' + d.getDay();
    
    workgroup = validateWorkgroup(workgroup);
    
    var workgroup_l = workgroup.toLowerCase();
    var img = aurl('http://chat.pa.hollywoodcasino.com/webchat') + "/live?action=isAvailable&workgroup=" + workgroup_l;
	var imgId = "imgWf_" + workgroup;
    var gotoURL = aurl('http://chat.pa.hollywoodcasino.com/webchat') + "/start.jsp?workgroup=" + workgroup_l + "&agent=" + agent + "&location=" + aurl('http://chat.pa.hollywoodcasino.com/webchat') + "&time="+d.getTime();
    
	var defaults = {
        popupwidth: 600,
        popupheight: getDocHeight()-200
    };
    uioptions = extend(defaults, uioptions);		
    
    document.write("<a href=\"#\" onclick=\"launchWin(\'framemain\','"+gotoURL+"','"+uioptions.popupwidth+"','"+uioptions.popupheight+"');return false;\"><img id=\""+imgId+"\" border=\"0\" src=\""+img+"\"></a>");	
	listImgWorkfgroup.push(imgId);	
}


function showChatButton(workgroup,params,uioptions) {
    var d = new Date();
    var v1 = d.getSeconds() + '' + d.getDay();
    
    workgroup = validateWorkgroup(workgroup);
    
    var workgroup_l = workgroup.toLowerCase(); 
    var img = aurl('http://chat.pa.hollywoodcasino.com/webchat') + "/live?action=isAvailable&workgroup=" + workgroup_l + "&time="+d.getTime();	
	var imgId = "imgWf_" + workgroup;
    var gotoURL = aurl('http://chat.pa.hollywoodcasino.com/webchat') + "/start.jsp"
	var parms = "workgroup=" + workgroup_l + "&location=" + aurl('http://chat.pa.hollywoodcasino.com/webchat');
	if(typeof(params) != 'undefined' && params)		
		parms += "&" + params;	
	parms += "&time="+d.getTime();
	
	var defaults = {
        popupwidth: 600,
        popupheight: getDocHeight()-200
    };
    uioptions = extend(defaults, uioptions);			
	
    document.write(
        "<a href=\"#\" onclick=\"doChat(\'framemain\','"+gotoURL+"','"+uioptions.popupwidth+"','"+uioptions.popupheight+"',\'"+parms+"\');return false;\"><img id=\""+imgId+"\" border=\"0\" src=\""+img+"\"></a>");	
	listImgWorkfgroup.push(imgId);
	if(typeof(engagement) != 'undefined' && engagement)	
		engagement.subscribe(workgroup,gotoURL,parms,aurl('http://chat.pa.hollywoodcasino.com/webchat'));		
}


function showButtonWithoutUI(workgroup, params, uioptions){
    var d = new Date();
    var v1 = d.getSeconds() + '' + d.getDay();
    
    workgroup = validateWorkgroup(workgroup);
    
    var workgroup_l = workgroup.toLowerCase();
    var img = aurl('http://chat.pa.hollywoodcasino.com/webchat') + "/live?action=isAvailable&workgroup=" + workgroup_l;
	var imgId = "imgWf_" + workgroup;
    var gotoURL = aurl('http://chat.pa.hollywoodcasino.com/webchat') + "/confirm.jsp"
	var parms = "workgroup=" + workgroup_l + "&location=" + aurl('http://chat.pa.hollywoodcasino.com/webchat') + "&noUI=true";	
	if(typeof(params) != 'undefined' && params)		
		parms += "&" + params;
	parms += "&time="+d.getTime();
	
	var defaults = {
        popupwidth: 600,
        popupheight: getDocHeight()-200
    };
    uioptions = extend(defaults, uioptions);			
		
    document.write("<a href=\"#\" onclick=\"doChat(\'framemain\','"+gotoURL+"','"+uioptions.popupwidth+"','"+uioptions.popupheight+"',\'"+parms+"\');return false;\"><img id=\""+imgId+"\" border=\"0\" src=\""+img+"\"></a>");
	listImgWorkfgroup.push(imgId);
	if(typeof(engagement) != 'undefined' && engagement)
		engagement.subscribe(workgroup,gotoURL, parms,aurl('http://chat.pa.hollywoodcasino.com/webchat'));	
}




function showChatButtonByPortalId(portalId,params, uioptions) {

    var d = new Date();
    var img = aurl('http://chat.pa.hollywoodcasino.com/webchat') + "/live?action=getPortalButton&portalId=" + portalId + "&time="+d.getTime();	
	var imgId = "imgWf_" + portalId;

    var gotoURL = aurl('http://chat.pa.hollywoodcasino.com/webchat') + "/portal-welcome.jsp"

	var parms = "portalId=" + portalId + "&location=" + aurl('http://chat.pa.hollywoodcasino.com/webchat');

	if(typeof(params) != 'undefined' && params)		
		parms += "&" + params;	
	parms += "&time="+d.getTime();
				
	var defaults = {
        popupwidth: 600,
        popupheight: getDocHeight()-200
    };
    uioptions = extend(defaults, uioptions);		
		
    document.write("<a href=\"#\" onclick=\"doChat(\'framemain\','"+gotoURL+"','"+uioptions.popupwidth+"','"+uioptions.popupheight+"',\'"+parms+"\');return false;\"><img id=\""+imgId+"\" border=\"0\" src=\""+img+"\"></a>");	
	
	listImgWorkfgroup.push(imgId);

<!-- NON HO PIU IL PARAMETRO workgroup IN INPUT -->
<!-- 	if(typeof(engagement) != 'undefined' && engagement)	 -->
<!-- 		engagement.subscribe(workgroup,gotoURL,parms,'< % = urls % >');		 -->

}



function showButtonWithoutUIByPortalId(portalId, params, uioptions){

    var d = new Date();
    var img = aurl('http://chat.pa.hollywoodcasino.com/webchat') + "/live?action=getPortalButton&portalId=" + portalId;
	var imgId = "imgWf_" + portalId;    

<!--   TODO qui forse devo puntare a selectLanguage.jsp ?? -->
<!--   TODO qui forse devo puntare a selectLanguage.jsp ?? -->
    var gotoURL = aurl('http://chat.pa.hollywoodcasino.com/webchat') + "/confirm.jsp"
	var parms = "portalId=" + portalId + "&location=" + aurl('http://chat.pa.hollywoodcasino.com/webchat') + "&noUI=true";	
	
	if(typeof(params) != 'undefined' && params)		
		parms += "&" + params;	
	parms += "&time="+d.getTime();	

	var defaults = {
        popupwidth: 600,
        popupheight: getDocHeight()-200
    };
    uioptions = extend(defaults, uioptions);	

    document.write("<a href=\"#\" onclick=\"doChat(\'framemain\','"+gotoURL+"','"+uioptions.popupwidth+"','"+uioptions.popupheight+"',\'"+parms+"\');return false;\"><img id=\""+imgId+"\" border=\"0\" src=\""+img+"\"></a>");

	listImgWorkfgroup.push(imgId);

<!-- NON HO PIU IL PARAMETRO workgroup IN INPUT -->
<!-- 	if(typeof(engagement) != 'undefined' && engagement) -->


}


<!-- Used to select a specific language for the button UI -->
function showPortalButtonByWorkgroup(portalId,workgroup,params, uioptions) {
 
    var d = new Date();
    
    workgroup = validateWorkgroup(workgroup);
    
	var workgroup_l = workgroup.toLowerCase();
    var img = aurl('http://chat.pa.hollywoodcasino.com/webchat') + "/live?action=isAvailable&workgroup=" + workgroup_l + "&time="+d.getTime();
  
    var imgId = "imgWf_" + workgroup;
    var gotoURL = aurl('http://chat.pa.hollywoodcasino.com/webchat') + "/portal-welcome.jsp"
    var parms = "portalId=" + portalId + "&location=" + aurl('http://chat.pa.hollywoodcasino.com/webchat');
 
    if(typeof(params) != 'undefined' && params)                    
		parms += "&" + params;               
	parms += "&time="+d.getTime();
    
    var defaults = {
        popupwidth: 600,
        popupheight: getDocHeight()-200
    };
    uioptions = extend(defaults, uioptions);
               
    document.write("<a href=\"#\" onclick=\"doChat(\'framemain\','"+gotoURL+"','"+uioptions.popupwidth+"','"+uioptions.popupheight+"',\'"+parms+"\');return false;\"><img id=\""+imgId+"\" border=\"0\" src=\""+img+"\"></a>");
    
	ajaxCall(aurl('http://chat.pa.hollywoodcasino.com/webchat') + "/live",'action=textSetting&idtext=workgroup_img_text&workgroup=' + workgroup_l,function(result) {
                    var text = result;                                    
                    document.getElementById(imgId).alt=text;
   });               	                  
               
	listImgWorkfgroup.push(imgId);
 
	if(typeof(engagement) != 'undefined' && engagement)              
		engagement.subscribe(workgroup,gotoURL,parms,aurl('http://chat.pa.hollywoodcasino.com/webchat'));
}

function addPortalButtonByWorkgroup(divid,portalId,workgroup,params, uioptions) {
 
    var d = new Date();
    
    workgroup = validateWorkgroup(workgroup);
    
	var workgroup_l = workgroup.toLowerCase();
    var img = aurl('http://chat.pa.hollywoodcasino.com/webchat') + "/live?action=isAvailable&workgroup=" + workgroup_l + "&time="+d.getTime();
  
    var imgId = "imgWf_" + workgroup;
    var gotoURL = aurl('http://chat.pa.hollywoodcasino.com/webchat') + "/portal-welcome.jsp"
    var parms = "portalId=" + portalId + "&location=" + aurl('http://chat.pa.hollywoodcasino.com/webchat');
 
    if(typeof(params) != 'undefined' && params)                    
		parms += "&" + params;               
	parms += "&time="+d.getTime();
    
    var defaults = {
        popupwidth: 600,
        popupheight: getDocHeight()-200
    };
    uioptions = extend(defaults, uioptions);
        
    var onclick = "doChat(\'framemain\','"+gotoURL+"','"+uioptions.popupwidth+"','"+uioptions.popupheight+"',\'"+parms+"\');return false;";
               
    var div = document.getElementById(divid);
    var chatlink = document.createElement("a");
    chatlink.setAttribute('href', '#');
    chatlink.setAttribute('onclick', onclick);
    
    var imglink = document.createElement("img");
    imglink.setAttribute('id',imgId);
    imglink.setAttribute('border','0');
    imglink.setAttribute('src',img);
    chatlink.appendChild(imglink);                   
    div.appendChild(chatlink);    
    
	ajaxCall(aurl('http://chat.pa.hollywoodcasino.com/webchat') + "/live",'action=textSetting&idtext=workgroup_img_text&workgroup=' + workgroup_l,function(result) {
                    var text = result;                                    
                    document.getElementById(imgId).alt=text;
   });               	                  
               
	listImgWorkfgroup.push(imgId);
 
	if(typeof(engagement) != 'undefined' && engagement)              
		engagement.subscribe(workgroup,gotoURL,parms,aurl('http://chat.pa.hollywoodcasino.com/webchat'));
}

function registerPortalWorkgroup(portalId, workgroup, params) {
    
	var d = new Date();
    workgroup = validateWorkgroup(workgroup);
  
    var gotoURL = aurl('http://chat.pa.hollywoodcasino.com/webchat') + "/portal-welcome.jsp"
    var parms = "portalId=" + portalId + "&location=" + aurl('http://chat.pa.hollywoodcasino.com/webchat');
 
    if(typeof(params) != 'undefined' && params)                    
		parms += "&" + params;               
	parms += "&time="+d.getTime();                           
 
	if(typeof(engagement) != 'undefined' && engagement)              
		engagement.subscribe(workgroup,gotoURL,parms,aurl('http://chat.pa.hollywoodcasino.com/webchat'));
}